Water-based vs solvent-based intumescent coatings: how to choose
A useful coating enquiry connects the product, the project and the commercial request. Sending only a product photograph or asking for the lowest price leaves important details unclear. Give the supplier enough information to identify the intended coating and the technical points for review.
SINGAL's technical support page groups that information around application, specification, product documents and supply details. You can use those same groups to prepare a purchasing brief. Keep the brief short, but include the exact model whenever you already have one in mind.
Identify the Product Clearly
Copy the model name and product link into the enquiry. For example, SGHY identifies the catalogue's epoxy intumescent coating, while NB identifies an indoor water-based intumescent coating. A link helps distinguish the selected record from another product with similar wording or packaging.
If you have not selected a model, name the coating family and describe the intended use. The About page lists epoxy, water-based, solvent-based and non-intumescent fire protection families.
It also refers to anti-corrosion and building coating enquiries. Confirm the product family and substrate for each request rather than treating one product as suitable for every application.
Where alternatives are welcome, say which requirement can change. You may want a comparison of catalogue options while keeping the project specification fixed. Ask the supplier to identify alternatives explicitly and keep any replacement model separate from the requested model in the quotation.
Explain the Application
State the substrate, interior or exterior exposure and project location. For steelwork, include the relevant drawing notes and describe the intended service. These details follow the site's technical support checklist and give the supplier the context needed to prepare an application review.
Mention any existing coating or proposed accompanying products if that information is available. Ask the supplier to review the system rather than assuming compatibility.
List each project detail explicitly and mark items requiring confirmation in the enquiry. This gives the supplier a complete review brief without unsupported technical assumptions.
Keep application plans and approved instructions distinct. You can describe a proposed application method in the enquiry, while the actual preparation, drying and inspection requirements should follow the reviewed product documents. Use the purchasing brief to start the review and the product documents as the applicator's instructions.
Attach the Project Requirements
Send the required standard, performance criteria and relevant drawing notes. For fire protection, identify the intended use when requesting documentation. The technical support page specifically calls for a product-specific review of fire resistance, coating thickness and system compatibility.
Ask for the current TDS, SDS and applicable test documentation using the exact model name.
Request the current product documents directly. List any catalogue field that requires clarification so the technical response addresses it.
A supplied management system certificate is part of a different review from a product's technical evidence.
Keep those documents in separate sections of the purchasing file so a supplier qualification document is reviewed separately from evidence that a particular coating meets a project's fire performance requirement.
State Quantity Without Guessing
Provide the estimated quantity if you already have a reviewed material schedule. If you only know the coating area, give the area and ask for the appropriate consumption basis.
Mark provisional quantities clearly and confirm the applicable conditions before turning a catalogue field into a final order quantity.
WB illustrates why this matters. Its current record contains different Coating Thickness and Recommended dry film thickness entries. It also lists package gross weight without a matching net Package entry. Ask for clarification before using those fields to calculate material needs or a barrel count.
Use a documented wastage basis for the estimate. Ask the responsible project team and supplier to identify the relevant basis, and keep the resulting quantity calculation with the technical response so a later model or specification change can be reviewed consistently.
Ask About Packaging and Price
For SGHY, the current catalogue lists a 20 kg barrel, a minimum order of 100 kg and a FOB reference price of US $5–7.5 per kg.
These values identify one product record. Use them as reference entries and request the packaging, minimum order and final offer for the selected order.
State the requested pack size, total quantity and destination in your enquiry.
Ask the supplier to confirm the packaging and price for that request. If the proposed packaging changes, request the revised net material quantity as well rather than relying on the number of containers alone.
Keep the quoted model and price basis visible when comparing responses. A different model, quantity or packing arrangement may produce a different offer. Ask for the assumptions to be written alongside the price, so your team can compare the responses against the same purchasing brief.
Include Destination and Timing
Send the destination country or port, packaging needs and project timing.
The manufacturing page describes pallet preparation for transport and asks buyers to confirm pack size, quantity and destination with each order. Use those details to frame the dispatch discussion and request the delivery schedule for the order.
If a sample is needed, ask the supplier to confirm availability, cost and timing for the model being considered. Include the purpose of the request and the model in the enquiry.
Add the contact details you want used for the reply. Identify the person handling technical questions if that is different from the purchasing contact. A concise enquiry can still distinguish technical review from commercial approval, helping both teams follow the same request.
Check Before Sending
Read the enquiry once as a checklist: exact product or family, substrate, exposure, project requirements, requested documents, quantity, packaging, destination and timing. Mark items requiring confirmation clearly, and keep copied catalogue claims separate from approved project requirements.
When the response arrives, check that it refers to the requested model and addresses the listed questions.
Keep the quotation and reviewed documents together. When anything changes before the order, update the brief and request confirmation before issuing the revised purchase.
Open the Product and Enquiry Pages
Start with SGHY epoxy intumescent coating or NB indoor water-based coating. For the wider range, browse products.
Review the technical support checklist, then request a quote with your model link and purchasing brief. The aim is a response tied to your actual requirements, with technical and supply questions listed clearly.